Late replies
A message sent at 9pm waits until morning. By then the customer has asked someone else.
Every message answered. Every lead kept.
NotoChat replies to your customers on WhatsApp and Instagram in seconds, asks the right questions, and hands the good leads to your team.
Replies in English, Swahili and Sheng.
Hi, are you open on Sundays?
Hello! Yes, we are open 10am to 4pm on Sundays. Would you like to book a time?
Yes please, around 2pm.
Lovely. I have 2pm free. What name should I put it under?
Works where your customers are
The problem
Customers message when it suits them, not you.
A slow reply usually means a lost sale. Most small teams cannot sit on their phones all day and all night.
The same questions, again
Prices, opening hours, where you are. Your team types the same answers all day.
Leads that slip away
Phone numbers stay buried in chats instead of landing in your CRM where someone can follow up.
Your tools
Your tools. Connected by NotoChat.
We do not replace what you already use. NotoChat sits between your customers and your team, and writes what it learns straight into your CRM.
Talk to us about your setupWhatsAppCustomer messages
InstagramCustomer messagesYour CRMKommo or Zoho
How it works
Live in three steps
We do the setup. You do not need to learn anything technical.
01
Tell us about your business
Your offers, prices, hours and the way you like to talk to customers.
02
We test it first
We run made-up conversations through NotoChat and check the answers before a real customer sees one.
03
It goes live
NotoChat starts answering. Good leads reach your team with the details already collected.
Features
Does the front desk work, so you can do the real work.
Answers in seconds, at any hour
Weekends, late evenings and holidays included.
Mnaleta Mombasa?
Ndio, tunaleta Mombasa. Unataka tukuambie bei ya delivery?
Speaks like your customers
English, Swahili and Sheng, matched to how each person writes.
Fills your CRM
Names, numbers and what each person wants, saved where your team already works.
Tested before it talks
Every bot is scored on realistic test conversations before it replies to a real customer.
Hands over to people
When a customer needs a human, your team takes over with the full chat in front of them.
Your rules, in your words
Your prices, offers and wording belong to you and stay separate for each business.
Why NotoChat
A receptionist, not a menu of buttons
NotoChat
- Understands what people really write
- Set up and tested for you
- Leads saved to your CRM
- Your team can step in at any time
Typical chat widgets
- Fixed menus that stall on a real question
- You build and maintain the flows
- Leads copied across by hand
- English only
Pricing
Simple monthly plans
Pick the size that fits your inbox. Move up whenever you grow. Prices are in US dollars.
Starter
$50 / month
Up to 100 chats
For a business getting started.
- Answers common questions
- Takes bookings
- One channel
- One wording change a month
- Support by email
Standard
$100 / month
Up to 300 chats
For a busier inbox.
- Everything in Starter
- Up to two channels
- Captures lead details
- Monthly check of the conversations
Growth
$150 to $250 / month
Volume set per client
For teams that live in their CRM.
- Everything in Standard
- Qualifies leads and updates your CRM
- Reads pictures customers send
- Monthly report
Advanced
Contact for quote Priced to your needs
Volume set per client
For several offers, languages or special rules.
- Everything in Growth
- Several offers and languages
- Video and special rules
- Priority fixes
WhatsApp's own message fees from Meta are not included. We pass them on at cost. A chat is one customer in one 24-hour window.
FAQ
Questions people ask
Something missing? Ask us and we will answer in plain words.
Which apps does it work on?
WhatsApp and Instagram messages. Replies appear in the same chat your customer already uses.
Will customers know it is a bot?
That is your call. We set the tone and the wording with you, and you decide how it introduces itself.
What if it does not know the answer?
It says so honestly and passes the chat to your team, rather than guessing.
Do I need to be technical?
No. We set it up, test it and keep it running. You tell us what to change.
Which CRMs can it connect to?
We currently connect to Kommo and Zoho. Tell us what you use and we will say whether we can connect to it.
Is my customers' data safe?
Conversations are stored on our own locked-down servers, and backed up every day.
Let NotoChat take the first message.
Book a short demo and we will show it answering real questions for a business like yours.
